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Our easy clean fabric allows you to quickly wipe and remove simple marks and dirt. As with any fabric, major stains can happen and can take some extra "elbow grease" and help from a stain remover.

• Use a damp cloth or soft bristle brush using water mixed with a mild detergent.
• Wiping over your bean bag will remove general dirt off the outside cover, just like wiping a wooden dining chair or leather couch.
• Once the bean bag cover is cleaned, it should be thoroughly dry before either using or storing away.
• DO NOT use bleach to wash the Outer cover, as this will discolour your bean bag
• Using a fabric protection treatment before use can assist our polyester fabric in stain prevention.
• When you've finished using your bean bag, placing under cover can protect it from unwanted marks and scuffs.

12 Month Warranty

All Boutique Bean Bags are covered by a 12 month warranty against manufacturing faults and defects.

Should any issue with your order or bean bag occur, please get in touch with us so we can understand the problem to provide the best solution we can.

We do request that evidence of the issue be provided to us. We will ask for photo's of the bean bag showing the issue so we can examine the product and assess it for warranty coverage. If the issue can not be clearly assessed we may request the item to be returned to us at the cost of the returnee, typically this is not required.

In the case of a bean bag being covered under warranty we will provide a replacement item free of charge, or a full refund of the bean bag purchase cost (excluding shipping/freight charges) should replacement not be suitable .

All claims are taken very seriously by us and will be assessed as a priority by Boutique Bean Bags.

All of our bean bags come with instructions and show how to open, close and secure the safety zip required for sale in Australia.

• Two people filling the Inner Liner. Attempting to fill on your own may result in a physical injury.
• Fill the Inner Liner indoors with the doors and windows closed (the wind is your enemy when using EPS beans).
• A wide mouth funnel or a bucket (or similar) with the bottom cut out, will make it easier to pour in the beans, you can buy these from any Supermarket or Hardware store.

Work up to the filling volume slowly and test periodically for comfort, its easy to add more rather than having too much filling. 

• Fill the bag to your desired comfort level

Boutique Bean Bags have a 30 day Return and Refund Policy from date of delivery where the item remains in a saleable condition.

Should any issue with your order occur, please get in touch with us via Contact Us so we can understand the problem, this will allow us to provide the best solution possible.

We are happy to discuss the issue and provide a full refund of order value when required. Boutique Bean Bags will always do our best to rectify any issues as we become aware of them.

• To be eligible for a refund or return, your item must be in the same saleable condition that you received it, unworn or unused, with tags, and in its original packaging.
• Proof of purchase must be provided in order for a refund or return to be processed.
• Return shipping costs are not covered under the return, this is unfortunately at the expense of the returnee.